What is your cancellation policy?

• The rental fee is non-refundable and is not applicable to other Craven Farm activities, services, or merchandise.

• If you would like to reschedule, and there is space available, the Craven Farm staff will work with you to reschedule your event during the same Fall Festival year.

 

What is the check in process?

• Party hosts can please check in at the customer service office window prior to accessing your party room. The office is located just behind the main cashier stand.

• All guests are welcome to stop by the first Ticket Booths for further guidance to the correct room.

 

Can I bring my own food and drink?

• No, you can not bring outside food or drink.

• You are welcome to preorder here: Food orders Barn & Party Room Rentals (cravenfarm.com)

• Harvest Barn Orders are DUE NO LATER THAN END OF DAY THE MONDAY PRIOR TO RENTAL

• Scarecrow Orders are DUE NO LATER THAN END OF DAY WEDNESDAY PRIOR TO RENTAL

• No alcohol allowed. Any violation of the rules is subject to the entire party being removed from the farm.

 

Can I Bring décor, like table clothes and balloons?

• We have spent considerable time decorating your rooms and have organized them in the best way to accommodate your guests.

• Please do not move any tables/chairs/décor that we have provided.

• Please LIMIT additional décor

• Any additional décor MUST BE FREE STANDING – you may not add anything to walls tables or chairs

• Anything you bring in will need to be removed by end of rental period.

 

Is there anything else we should be aware of?

• Use of the following is PROHIBITED:

  • Tape of any kind, staples, nails, pins and any similar items

  • Confetti, silly string and any similar items.

 

Can I serve alcohol, smoke or vape in our Party Room?"

• Craven Farm has a "No Alcohol" policy during our Fall Festival.

• Craven Farm is a public facility. There is no smoking or vaping allowed.

 

Is there electricity in the rooms?

Power is NOT available for party room use.

 

Can I set up early?

No. You will gain access to your rental at the start of your rental time.

 

Can I clean up after our rental time is over?

No. You must have all garbage in cans provided, and all items that you brought must be out of the room before the end of your rental time.

 

What is included with the room rental?

• The room rental fee includes the decorated space, tables and chairs, and extra table(s) for food/gifts.

• Activities on the farm that require a fee are extra.

 

Do I need to clean up?

Please place all of your garbage in the cans provided in your party room. Our staff will wipe the tables, sweep, and empty garbage when your party is over.

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What if my question isn't answered here?

Please email additional questions to hello@cravenfarm.com